应用信息
- 应用名称：QuickTravel
- 应用类型：AI 旅行计划助手
- 核心流程：导入 Markdown -> 地图打点 -> 路线规划 -> 导出分享
- 支持平台：iPhone (iOS 26+)
- 账号能力：Sign in with Apple
- 协作能力：CloudKit 共享与冲突处理
QuickTravel Support
获取导入、地图打点、路线规划、AI 助手与协作同步相关帮助。
Support Overview
联系我们
如果你在使用 QuickTravel 时遇到 Markdown 导入异常、地图打点不准确、路线计算失败、AI 助手调用问题或 CloudKit 协作问题，请通过下方邮箱联系我们。
infox.feedback@gmail.com
适用事项：导入解析错误、地图定位问题、路线显示异常、分享与深度链接问题、协作冲突反馈。
- 设备型号与系统版本
- App 版本号
- 问题所属模块（导入/地图/路线/AI/协作）
- 问题复现步骤与预期结果
- 截图、录屏或示例 Markdown（可脱敏）
我们可以帮助你的事项
- Markdown 行程导入失败、内容识别不完整
- 地理编码失败、地点坐标异常或城市识别不准确
- 每日路线不显示、路线模式与预期不符
- 拖动排序、跨天移动、自动保存相关问题
- AI 助手请求失败、响应超时、结构化结果异常
- 短信分享、图片分享、备忘录导出问题
- 深度链接无法打开指定行程
- CloudKit 协作邀请、同步或冲突处理问题
FAQ
常见问题
1. 如何联系 QuickTravel 支持团队？
请发送邮件至 infox.feedback@gmail.com。建议附上设备信息、系统版本、App 版本与问题截图，便于快速定位。
2. 为什么导入 Markdown 后部分地点没有显示？
请检查原始行程文本是否包含明确地点名称。若名称较模糊，建议在同一行添加城市上下文，例如“天安门（北京）”。
3. 地图上看不到路线怎么办？
- 确认每个地点都有可识别坐标。
- 点击地图右上角按钮手动重新计算路线。
- 检查是否切换了天数筛选，导致只显示当前天路线。
4. 公共交通路线为什么有时不准确？
部分地区 MapKit 公交数据受限，应用会降级为驾车路线并给出估算时间，这是预期行为。
5. 如何用 AI 助手优化行程？
- 在行程编辑页打开 AI 助手面板。
- 选择快捷指令或输入自定义需求。
- 预览结果后点击“应用到行程”。
6. 非 Pro 用户可以使用 AI 助手吗？
AI 助手属于 Pro 功能。你可以先使用导入、编辑、地图与分享等基础功能，再根据需要订阅。
7. CloudKit 协作冲突怎么处理？
检测到冲突时可选择智能合并、保留本地或保留远程。推荐优先使用智能合并，减少手动整理成本。
8. 分享链接点开后没有进入行程详情？
请确认设备已安装 QuickTravel，且系统允许该链接打开 App。首次打开时可能需要等待数据同步完成。
9. iCloud 不可用时会丢数据吗？
不会。应用会自动降级到本地模式继续工作，待 iCloud 可用后再进行同步。
Support Overview
Contact
If you need help with QuickTravel, including Markdown import issues, map pin problems, route calculation failures, AI assistant requests, or CloudKit collaboration behavior, contact us below.
infox.feedback@gmail.com
Typical topics: parser mismatches, geocoding failures, route rendering issues, sharing/deep-link behavior, and sync conflicts.
- Device model and OS version
- App version
- Module involved (Import/Map/Route/AI/Collaboration)
- Reproduction steps and expected result
- Screenshots, recordings, or sample Markdown (redacted if needed)
App Information
- App name: QuickTravel
- App type: AI travel planning assistant
- Core flow: Import Markdown -> Map pins -> Route planning -> Share/export
- Platform: iPhone (iOS 26+)
- Account capability: Sign in with Apple
- Collaboration: CloudKit sharing and conflict handling
What We Can Help With
- Markdown import failures or incomplete content recognition
- Geocoding failures, map coordinate mismatch, or city-context errors
- Missing daily routes or unexpected transportation mode behavior
- Reorder, cross-day move, and auto-save interaction issues
- AI assistant errors, timeout behavior, or malformed structured output
- SMS sharing, image sharing, and notes-export issues
- Deep links that do not open the target trip
- CloudKit invitations, sync behavior, and conflict handling
FAQ
Frequently Asked Questions
How do I contact QuickTravel support?
Email infox.feedback@gmail.com. Include device details, OS version, app version, and screenshots for faster diagnosis.
Why are some stops missing after Markdown import?
Please ensure stop names are explicit. If names are ambiguous, add city context in the same line, such as "The Bund (Shanghai)".
No routes are shown on the map. What should I check?
- Confirm each stop has a valid coordinate.
- Use the map action button to recalculate routes manually.
- Check whether day filtering is enabled and hiding other routes.
Why is transit routing sometimes inaccurate?
Transit coverage in MapKit is limited in some regions. The app may degrade to driving estimates, which is expected behavior.
How do I optimize a trip with the AI assistant?
- Open AI Assistant from the trip editor.
- Pick a preset or enter a custom instruction.
- Review the result and tap "Apply".
Can non-Pro users use the AI assistant?
The AI assistant is a Pro feature. Core functions like import, editing, maps, and sharing remain available without Pro.
How should I handle CloudKit sync conflicts?
When conflicts appear, you can choose Smart Merge, Keep Local, or Keep Remote. Smart Merge is usually the best default.
Why doesn't a shared deep link open the target trip?
Please verify QuickTravel is installed and the system is allowed to open app links. Initial opening may require a short sync delay.
Will I lose data when iCloud is unavailable?
No. The app falls back to local mode and continues working. It syncs again when iCloud becomes available.
Support Email Template
Subject
QuickTravel Support Request
Include
- Device model
- OS version
- App version
- Module (Import/Map/Route/AI/Collaboration)
- Issue description
- Reproduction steps
- Screenshots, recordings, or sample Markdown
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